Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    I see a lot of extra markup in that form. That typically happens when/if the actual front-end Give Form HTML has been copy-pasted into your page builder or editor. Please instead use the [give_form] shortcode.

    Here’s docs on how to use our Shortcodes:
    https://givewp.com/documentation/core/shortcodes/

    Here’s the one on the Give Form shortcode:
    https://givewp.com/documentation/core/shortcodes/give_form/

    Thanks!

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    I also want to mention that it looks like you are forcing HTTPS throughout your site — which is great and helpful — BUT your SSL certificate is expired. So I’d recommend reaching out to your webhost to make sure your SSL certificate works as expected.

    Thread Starter web4uservices

    (@web4uservices)

    thanks for your answer but i still can’t found how to fix it.
    i am using this shortcode [give_form id=”1693″]
    Thanks in advance

    Thread Starter web4uservices

    (@web4uservices)

    inspect (F12) is giving me this code

    <p> <input type=”hidden” name=”give-form-id-prefix” value=”1693-2″><br>
    <input type=”hidden” name=”give-form-id” value=”1693″><br>
    <input type=”hidden” name=”give-form-title” value=”HOSPITAL RESPITE ROOM SPONSOR FORM”><br>
    <input type=”hidden” name=”give-current-url” value=”#”><br>
    <input type=”hidden” name=”give-form-url” value=”#”><br>
    <input type=”hidden” name=”give-form-minimum” value=”1.00″><br>
    <input type=”hidden” name=”give-form-maximum” value=”999999.99″><br>
    <input type=”hidden” name=”give-form-hash” value=”ff1626d2a8″ data-time=”1553871791″ data-nonce-life=”86400″ data-donor-session=”0″><input type=”hidden” name=”give-price-id” value=”1″> </p>

    i want to do display:none; on css, but i need the right selector.
    Thanks in advance

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    I understand you’d like to just hide that, but the problem is that those elements shouldn’t even be in the forms at all, and I’m concerned they might create trouble for you down the line.

    Can you tell me what theme and theme version it is and what page builder and page builder version you are running?

    I think the page builder you are using must be converting the shortcode somehow, because all of those <p> elements are not supposed to be there at all.

    Try going to “Donations > Settings > Advanced” And then on “the_content filter” set that to “Disabled”.

    Try that, then resave the page with the correct shortcode in it. If it still doesn’t work as intended then i’d hit up your page builder or theme support to understand that better.

Viewing 5 replies - 1 through 5 (of 5 total)
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