Client ID and Secret not connecting and saving

  • Resolved Ganesh Veer

    (@dnyanraja)


    6 years ago

    On one my clients website when I try to connect with client if and Secret key.
    It displays a success message, but won’t get connected.
    Also the client ID and secret key disappear after saving.
    Can you please help?

Viewing 4 replies - 1 through 4 (of 4 total)

  • I also experience this problem. Seems to happen every time WordPress updates? The only way I’ve been able to fix it is to completely remove the plugin from the website source code and re-install.

    Then build all integration to campaign monitor from within the Plugin, don’t create the API details from within your campaign monitor login.

    Plugin Author Campaign Monitor

    (@vibhorchhabra)

    Hi @gcotter @dnyanraja. We released a major update yesterday that should resolve the connectivity issues you stated. Please update your plugin and let us know if there’s anything else that requires our attention or if you have any other feedback to share. Appreciate it!

    Thread Starter Ganesh Veer

    (@dnyanraja)

    @vibhorchhabra
    Thanks! Its working properly now.

    Plugin Author Campaign Monitor

    (@vibhorchhabra)

    @dnyanraja so great to hear! Please let us know if you have any other requests/recommendations for the plugin as we work to make it EVEN better.

Viewing 4 replies - 1 through 4 (of 4 total)
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