• Resolved collectorpro

    (@collectorpro)


    I added the default form to a page in my new WordPress 5.1 site and the form does not appear. The plugin works fine on my WordPress 5.0.3 site athttps://collectorpro.com/contact-us/. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hey!

    This seems to be a CSS conflict, possibly with another active plugin on your website. Please add the following CSS code to Appearance > Customize > Additional CSS section:

    .fm-form-container {
        display: block !important;
    }

    Clear the cache of the web browser afterwards and check the results.
    Thanks!

    I have the same problem. The forms dont appear on the pages. Preview also not working. I dont find where to insert this: “Appearance > Customize > Additional CSS”?!

    Thanks

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Yes, please insert the code into Appearance > Customize > Additional CSS. However, please provide the URL address of the page where your form is inserted, we will try to check your issue.

    Thank you!

    Have a nice day!

    Hi,

    Where is this: “Appearance > Customize > Additional CSS” ???!

    Actually I am just doing a Test Form. Its not online yet.

    Greetings, Lars

    Dear Lars,

    This video will help you to find the settings.

    Thanks and have a nice day!

    Thread Starter collectorpro

    (@collectorpro)

    Adding the code to the Additional CSS does make the form appear but you cant submit the form. Clicking the Submit button does nothing.
    Thx

    Thanks a lot!!!!!! ??

    The same to me. SUBMIT Button does not working!
    Fresh installation with standard Theme and no other Plugins.

    Server Apache + MySQL
    Browser Firefox

    Greetings, Olaf

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Dear Olaf,

    We apologize for the inconvenience you have faced. With a bit detailed information, we can help you resolve this problem. Could I please ask you to send the link to the page where this issue can be seen?

    Thanks! Have a wonderful day!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Not working in WordPress 5.1’ is closed to new replies.