Cannot import

  • Resolved elmima

    (@elmima)


    5 years, 9 months ago

    It seems like i cannot import at all.
    Tried Backup and JSON format but the palette is still empty after the import.

    Thanks ??

Viewing 7 replies - 1 through 7 (of 7 total)

  • I’m having the same issue.
    Brand new WP install, and they’re not importing (even did a fresh export on my old site).

    Same here, both JSON and BAK.

    Plugin Author Daniel Men?ies

    (@kungtiger)

    Version 1.13.6 is out and should fix that issue.

    Hey Garavo, I updated and can’t import either. I am importing from one domain to another. Not sure if that has anything to do with it.

    Plugin Author Daniel Men?ies

    (@kungtiger)

    Which version of the plugin does your “one domain” run and what version is on the other? Could you paste the contents of that file you’re trying to import, e.g. via Pastebin so I can have a look and see if there’s something wrong with it?

    They are both on the current version. I tried a couple of things. When I download and upload a backup from a blank palette it will upload successfully. If there is any data in the file it won’t upload.

    https://pastebin.com/1tvAVEmy

    Plugin Author Daniel Men?ies

    (@kungtiger)

    Hm, strange. I’ve imported your backup and it works fine for me.

    So, you’re selecting your backup, the button changes to that spinning circle, the page reloads and what happens next? Does the plugin produce an error message?

    Maybe your server/PHP is producing some errors and since WP is not showing them by default you could set some constants inside your wp-config.php:

    define("WP_DEBUG", true);
define("WP_WP_DEBUG_DISPLAY", false);
define("WP_DEBUG_LOG", true);

    Have a look at Debugging in WordPress for some explanation what those lines are doing.
    The article is not up to date about WP_DEBUG_LOG: Miscellaneous Developer Focused Changes in 5.1.
    When you’re done don’t forget to set WP_DEBUG back to false.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Cannot import’ is closed to new replies.