• Hi there! Is there anyway to customize the total share counts? Like having it randomly with certain range? Looking forward to your reply.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi,

    Not sure what you mean by “having it randomly with certain range”. Would you please be clear?

    Thread Starter eleni123

    (@eleni123)

    You have there in your plugin the number of total shares below all the icons right? Is there a way to change it to a certain number of shares? Any functions that I can add to make it possible? Thanks!

    Plugin Author Heateor Support

    (@heateor)

    Oh. No there isn’t any way to change total shares. However, you can specify fake shares for individual webpages as mentioned at the link https://support.heateor.com/how-can-i-specify-minimum-sharing-count-for-sharing-networks/

    Thread Starter eleni123

    (@eleni123)

    Hi there! Great. Thank you so much for the tips. But I have a little concern, the icons are showing but the number of shares and the total share is not displaying. I already enabled the checkbox for show share counts and show total shares. Any help?

    Plugin Author Heateor Support

    (@heateor)

    If you give me url of the webpage where you are facing these issues, would be able to help.

    Thread Starter eleni123

    (@eleni123)

    Thread Starter eleni123

    (@eleni123)

    I hope you could me

    Plugin Author Heateor Support

    (@heateor)

    I can see the share icons are not responding to the clicks. Seems JS minify or cache is causing this issue. Try following in the exact order:
    1. Clear website cache (because of the cache plugin you are using). Refresh the webpage and check if social share works
    2. If above doesn’t help, disable JS minify, refresh the webpage and check if social sharing works
    3. If above also doesn’t work, clear website cache, then disable it, refresh the webpage and check if social sharing works
    Let me know which step works for you, so that I can detect the cause of the issue and take required steps to fix it.

Viewing 8 replies - 1 through 8 (of 8 total)
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