• Resolved Liv82

    (@liv82)


    I have an auto template Single Item View that has suddenly stopped working in the past 2 days. It was working on Wednesday and the only thing that’s been changed since then are a couple plugin updates and some css. It hasn’t been changed and the exact same setup still works on the dev site (which is fairly recent). The html is completely gone from the page, and I have another pod (not single item) that’s working perfectly elsewhere on the site.

    I’ve checked every inch of my code & settings for anything that might be causing it, and searched google nonstop for 5 hours for any possible conflicts or known issues. Would really appreciate any insight into this.

    ? Using Enfold theme
    ? Plugin updates since issue occured: iThemes Security & Ninja Forms
    ? Using define(‘PODS_SHORTCODE_ALLOW_SUB_SHORTCODES’,true); in Wp-Config and add_filter( ‘pods_shortcode’… in Functions (have checked that the code is correct over a dozen times)

    *** I’ve set the default post content to show for now till it’s fixed, but the following selector was set to “display: none;”
    #top #main .container_wrap
    and the Pods html sat right below that div

    Thanks,
    Olivia

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jim True

    (@jimtrue)

    Does the Dev Site have the same updates to the plugins and css that you changed on the production site?

    You can use the HealthCheck plugin to check for conflicts; it’s probably one of the most useful because it allows you to go into troubleshooting mode and see if something recently added changed your configuration.

    You can also go into Pods Admin, Settings, Clear Cache. That would clear any transients, etc in the database.

    Auto Template not working for Single Detail Pods Templates would be something to do with the settings on that screen changing. Did you set it for replace, before or after on the Single Detail?

    Typically, the Auto Template only outputs where the_content was output in your theme for single detail posts. That’s the other place to check.

    If you’re still having issues after checking those areas, you’re welcome to join our Slack Chat at https://support.pods.io/chat/ in the #support channel and we can try walking through with you what might be the problem.

    Thread Starter Liv82

    (@liv82)

    Hi Jim,
    Thank you so much for your reply, and I’m sorry for not getting back to you sooner. I was in the middle of writing you a lengthy reply with more info, and in the process I found a workaround to repopulate the pages. I would still like to figure this out as it is a very strange occurrence, so I will finish up my reply and post it here early next week. I will also include the workaround incase that leads to anything.

    Thanks again for your time,
    Olivia

    Plugin Contributor Jim True

    (@jimtrue)

    Please definitely give us the workaround that you used as this might illuminate the actual issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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