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Resolved nineplanetsllc
(@nineplanetsllc)

5 years, 9 months ago

I just went to make an adjustment to one of my Pods, and found there was no link on the nav for editing anymore, just adding new Pods. The custom post types and taxonomies I set up are still there in the admin, I can add new posts in the custom post types I set up, it’s just the Pods interface is acting like I don’t have them set up, so I can’t add/edit the fields on the Pods. Any idea what’s up?

Viewing 13 replies - 1 through 13 (of 13 total)

Plugin Contributor Scott Kingsley Clark
(@sc0ttkclark)

5 years, 9 months ago

Is this a multisite install? Do you see other Pods Admin menu items?

Thread Starter nineplanetsllc
(@nineplanetsllc)

5 years, 9 months ago

No, it’s not a multisite, just a normal install. The only menu item that seems to be missing is the one for editing. It’s got this:

Pods Admin
– Add New
– Components
– – Templates
– Settings
– Help
Liv82
(@liv82)

5 years, 9 months ago
EDIT: Never mind, I skimmed the post. Not the same issue.
- This reply was modified 5 years, 9 months ago by Liv82.
Plugin Contributor Jim True
(@jimtrue)

5 years, 9 months ago

@nineplanetsllc Do you have any cache plugins installed?

Thread Starter nineplanetsllc
(@nineplanetsllc)

5 years, 9 months ago

There is a caching plugin installed but we’ve never activated it.
Plugin Contributor Scott Kingsley Clark
(@sc0ttkclark)

5 years, 9 months ago
To be sure, can you check if you have the Pods Alternative Cache plugin activated?
- This reply was modified 5 years, 9 months ago by Scott Kingsley Clark.
Thread Starter nineplanetsllc
(@nineplanetsllc)

5 years, 9 months ago

No, we don’t have that installed.

Plugin Contributor Scott Kingsley Clark
(@sc0ttkclark)

5 years, 9 months ago

What host is this on?

Thread Starter nineplanetsllc
(@nineplanetsllc)

5 years, 9 months ago

Dedicated server with LiquidWeb, CloudLinux.

Plugin Contributor Scott Kingsley Clark
(@sc0ttkclark)

5 years, 9 months ago

We could look into this further with less back and forth if you are open to joining our support Slack chat: https://support.pods.io/

Thanks for your patience, your current issue does not seem to be related to anything else I’ve dealt with recently so it seems like we need to get some more details.

Thread Starter nineplanetsllc
(@nineplanetsllc)

5 years, 9 months ago

I tried joining your Slack, but based on the support hours listed, I wouldn’t have any chance to meet up with you until the extended hours on Friday, I’m on Pacific time, so the Tues-Thurs times don’t work on my end.

Plugin Contributor Jim True
(@jimtrue)

5 years, 9 months ago

If you return to our slack, we’ve pulled you into a Direct Message channel. Thanks!

Plugin Contributor Scott Kingsley Clark
(@sc0ttkclark)

5 years, 9 months ago

Following up on this, it turns out clicking Pods Admin > Settings > Clear Pods Cache resolved the issue.

Viewing 13 replies - 1 through 13 (of 13 total)

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