• Resolved sachinredij2007

    (@sachinredij2007)


    Hi,

    I am getting this error on blog subscription widget. As per the instructions mentioned in some topics on your forum, I installed php-xml and then again activated the plugin. Still no luck. Can anyone please help me here.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter sachinredij2007

    (@sachinredij2007)

    is anyone listening here?? my issue is still there

    Plugin Support lizkarkoski

    (@lizkarkoski)

    Howdy –

    I’d like to check your connection for errors. Can you reconnect the Jetpack plugin on the site. Let me know once you’ve done that and I’ll run the site URL through https://jetpack.com/support/debug/. This is a great starting point.

    Please share as many details as possible with us. For example:

    -Does this error happen in more than one browser?
    -Does it happen when you are subscribing somewhere?
    -Does it happen when folks are trying to subscribe to your site?
    -Does it happen when you try to subscribe to your own site?

    Thread Starter sachinredij2007

    (@sachinredij2007)

    Thanks for the revert.

    For your points:

    1. This happens in all browser
    2. It happens when I try to subscribe from the sidebar widget of jetpack
    3. Everyone is getting the error.
    4. It happens on the given url only.

    I tried to debug the error from your given link. It was showing xmlrpc error.

    I installed the same on apache and restarted the server. Still same error. Please look into this.

    Gemma Evans

    (@gemmaevans)

    Hi @sachinredij2007,

    I’m also seeing an XML-RPC error on my side:

    XML-RPC is not responding correctly ( 404 )

    You’ll want to make sure XML-RPC is turned on for the site and set up to respond to all content types. You can see a working example here:

    https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/#check-xmlrpc-php

    Due to the 404, I also recommend contacting your host to ask whether they have any security measures that could be blocking XML-RPC. If any security plugins are installed, it would also be a good idea to check whether they block requests on this type. You could try temporarily disabling them and then test the XML-RPC again (comparing it to the working example I linked to above).

Viewing 4 replies - 1 through 4 (of 4 total)
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