Media Error: Source Not Found

  • When I try to upload videos with through the dashboard, the files show up the message “Media error: Format(s) not supported or source(s) not found” and “The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.”

    I set up wordpress through Microsoft Azure. I’ve deactivated all plugins and themes, yet the problem continues. What am I missing here? Thanks!

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  • Hi,

    are you sure that file types are accepted by WordPress?
    https://en.support.wordpress.com/accepted-filetypes/

    Thread Starter proscuneo

    (@proscuneo)

    Images upload fine. I am getting problems when uploading “mp4” videos.

    Thread Starter proscuneo

    (@proscuneo)

    When I check my files through FTP, the video files are there. But they come up as missing through the WP interface.

    Same issue here. Installed a WP 5.1.1 on Azure Free Tier for testing. Template is “Audioman”. I′m trying to use the header-Video.
    I′ve allready tried activating/deactivating all plugins.
    I installed “WP-Dateimanager”-Plugin to check if the file is there.
    I made an mp4 by exporting PowerPoint. I re-encoded it with handbrake.
    …but nothing works. Any ideas?!

    //edit: not working in any browser! Not the Safari-Problem…

    • This reply was modified 5 years, 7 months ago by yatho.
Viewing 4 replies - 1 through 4 (of 4 total)
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