Arconix FAQs all expanded when first loaded?

  • Resolved plaidflannel

    (@plaidflannel)


    6 years ago

    Arconix FAQ seems to display all the FAQs expanded (answers are showing) when the page loads, and a second or two later they all close. Can I prevent that?

    I also note that my questions are displayed with correct CSS when the page loads, but switch to 16 point Verdana as soon as they close. Which CSS styles need to be overridden to fix that?

Viewing 3 replies - 1 through 3 (of 3 total)
  • priyankajagtap

    (@priyankajagtap)

    Hi @plaidflannel,

    Can you please share the FAQ page URL where we can check the mentioned behavior? So that we will check it and get back to you with an update.

    Regards,
    Priyanka Jagtap

    Thread Starter plaidflannel

    (@plaidflannel)

    Thanks for your offer of help.

    Because I needed hierarchical FAQ groups, I created my own custom taxonomy. In the template for my FAQ page, I added code to fetch the names of subgroups of the queried FAQ group. Those names were used to create an HTML tag ID and a jQuery accordion for each subgroup. Then I could display all the subgroups on one page.

    The loading problem and the CSS problem no longer occurred.

    It would take me more time than I wish to spend to reconstruct the original problem.

    priyankajagtap

    (@priyankajagtap)

    Hi @plaidflannel,

    Thank you for the information.

    Feel free to write us back if you are able to reconstruct the problem which you were facing with our plugin. Also, do let us know if you need any further assistance.

    Regards,
    Priyanka Jagtap

Viewing 3 replies - 1 through 3 (of 3 total)
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