Stuck on first screen

  • Resolved azalaan

    (@azalaan)


    5 years, 9 months ago

    Not able to pass the first screen, its keep redirecting me to the same page, have purchased the license but still keep coming back on same screen

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor CaptainForm

    (@captainform)

    Hello,

    Thank you for getting in touch with us.

    Most probably, your account is not updated to the upgrade you made.

    No worries, we can solve the matter right away. We only need you to provide us with your Support Key(not license key) which can be found in the My Account section.

    I’m looking forward to hearing from you.

    Have a wonderful day!

    Thread Starter azalaan

    (@azalaan)

    Here it is : [email protected]

    Thread Starter azalaan

    (@azalaan)

    waiting for the response?

    Plugin Contributor CaptainForm

    (@captainform)

    Hello,

    Please accept our sincere apologies for the delayed response.

    The issue should be solved now. .

    Could you please check and let us know if everything is working properly on your side as well?

    Please also feel free to contact us via live chat or email us at [email protected] each time you need assistance.

    Looking forward to your reply.

    Have a great day!

Viewing 4 replies - 1 through 4 (of 4 total)
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