Can’t activate CleanTalk

  • Resolved iret1

    (@iret1)


    5 years, 9 months ago

    I have CleanTalk spam protection active on 2 or 3 Webites (I’m not sure because on my CT dashboard I’m told to update the plugin which I have but I’m still urged to update).
    The Websites that are protected by CleanTalk are well protected.
    I added an additional Website (it’s paid for) however, protection on the added Website can’t be activated. I downloaded and activated the plugin. I entered and saved the access key assigned to the additional Website by CleanTalk. I submitted a test comment from [email protected]. The test comment cleared CleanTalk and WordPress just fine. I checked the firewall using the provided link: https://www.sturmenrich.com/?sfw_test_ip=10.10.10.10. The Website isn’t protected.
    My CT dashboard says: “Waiting for first comment, registration or contact”.
    I had no problem installing or activating CleanTalk on the previous 3 Websites. Nothing works on the 4th. Please help!

    The page I need help with: [log in to see the link]

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