• Resolved sanchenko57

    (@sanchenko57)


    I have error in the console – ‘offsetParent is not set — cannot scroll’
    Please help me solve this

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter sanchenko57

    (@sanchenko57)

    Can anybody help solve this error in the console???

    Plugin Author Kevin Bazira

    (@kevinbazira)

    Hi @sanchenko57,

    Thanks for your interest in the Algori PDF Viewer plugin.

    We are currently investigating the issue you’re facing and will get back to you shortly.

    Thread Starter sanchenko57

    (@sanchenko57)

    Because of this error, it is impossible to load the page on the iPhone. page with this problem: https://itracker.com.ua/progps/uk/obladnannya/

    Plugin Author Kevin Bazira

    (@kevinbazira)

    Hi @sanchenko57,

    The sample url you have shared doesn’t load at all and we noticed that you’ve loaded 25 PDFs on it. Could you try to load 1 PDF on it?

    We also believe it’s more than just the PDF viewer causing this issue. Could you please de-activate all other plugins and test the PDF viewer with 1 PDF.

    Kindly let us know how this goes.

    Thanks

    Thread Starter sanchenko57

    (@sanchenko57)

    There the problem is that the PDf is in the pop-up window. If you load pdf on a regular page, then everything is fine. Here is a link to the page, I made 1 window with 1 file
    https://itracker.com.ua/progps/ru/oborudovanie/

    Thread Starter sanchenko57

    (@sanchenko57)

    I tried to do instead display none; position absolute and left-10000% and and the error in the console disappeared, but at the same time the page on the iPhone and on the computer terribly slowed down, and still reloaded

    Plugin Author Kevin Bazira

    (@kevinbazira)

    Hi @sanchenko57,

    Now that we know 1 PDF works, the problem here is that you are trying to overload your page with very many PDFs which becomes very resource intensive for the browser.

    We recommend that you load fewer PDFs on each page.

    I am closing this issue. In case you have any further inquiries, please feel free to ask. I’ll be happy to clarify.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘offsetParent is not set — cannot scroll’ is closed to new replies.