Mobile theme

  • Resolved lbock725

    (@lbock725)


    5 years, 9 months ago

    Hello!

    I love Jetpack and have used it for over 7 years now on the sites I work on. I have been encountering some odd occurrences lately.

    I enabled the mobile theme and it works great – until it doesn’t. It’s been reverting back to the theme I’m using instead of remaining on the mobile version I’ve enabled in Jetpack. I’ve emptied my caches, but it’s still not working right.

    Another issue with the mobile theme I am having is that it isn’t displaying the header image. I have 6 other sites with this same theme (medical group I’m doing work for) and the image shows on some sites but not others, including this site that I’ve left the link to.

    Please advise.

    Thanks!
    Laura

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter lbock725

    (@lbock725)

    I’ve since turned off mobile theme, as it started to default on a few other sites for the desktop theme as well as mobile.

    Plugin Support darnelldibbles

    (@darnelldibbles)

    Hi there,

    If you decide to turn Mobile Theme back on (even briefly), please let me know. I would love to test the theme from mobile on my end to see if I can replicate the issue that you are getting. This indeed sounds like a cache issue. If you wanted to try clearing the cache again and reactivating, I’d be happy take a look.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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