Trying to export customer data but getting php fatal error

  • Hello,

    My customer wants to export WooCommerce data to their GetResponse account. I’ve followed your instructions but end up getting the following php warnings and error on the error log:
    ———————
    PHP Warning: Missing argument 2 for Getresponse\WordPress\WooCommerceExporter::export_customer(), called in /[siteurl]/wp-content/plugins/getresponse-integration/gr-schedule-job/classes/class-gr-schedule-job-service.php on line 202 and defined in /[siteurl]/wp-content/plugins/getresponse-integration/gr-woocommerce/classes/class-gr-woocommerce-exporter.php on line 104

    PHP Warning: Missing argument 3 for Getresponse\WordPress\WooCommerceExporter::export_customer(), called in /[siteurl]/wp-content/plugins/getresponse-integration/gr-schedule-job/classes/class-gr-schedule-job-service.php on line 202 and defined in /[siteurl]/wp-content/plugins/getresponse-integration/gr-woocommerce/classes/class-gr-woocommerce-exporter.php on line 104

    PHP Fatal error: Call to a member function get_data() on null in /[siteurl]/wp-content/plugins/getresponse-integration/gr-woocommerce/classes/class-gr-woocommerce-exporter.php on line 107
    ———————

    81 contacts were exported out of ~1500 but then nothing. I tried setting php.ini’s max_execution_time to 3000 but it didn’t help. I’m not even sure if the problem is related to the plugin’s source code (see php warnings & error above) or the server’s settings?

Viewing 1 replies (of 1 total)
  • Plugin Author GetResponse

    (@getresponse)

    Thank you for letting us know about the issue, we do our best to solve it as soon as that is possible, in the meantime please try to export the contacts without ‘Performance optimization’ option selected.

    If that does not solve the issue, please reach out to us using this contact form: https://app.getresponse.com/feedback.html?devzone=yes with your account email and API key, and we will look into this (please do not share your data here for security reasons).

Viewing 1 replies (of 1 total)
  • The topic ‘Trying to export customer data but getting php fatal error’ is closed to new replies.