Contact & form no longer sends

  • Resolved Charles Sandor

    (@charles-sandor)


    5 years, 10 months ago

    Every contact 7 form has stopped working. Now when trying to submit the form I get this error message on all my forms – There was an error trying to send your message. Please try again later.

    Wgat is going on with Contact Form 7, first it stops allowing the Google captcha, but allows [wpcaptcha]. Then that disappears and no captcha is available for Contact 7 and now it just stops working? Has this plugin become a liability? So many themes use it as one of their plugins.

Viewing 9 replies - 1 through 9 (of 9 total)

  • Have you checked you are advised to ensure that the theme you use properly loads JavaScript in the footer area of each page.

    If that’s not the issue, you likely have a general WP email sending issue.

    See If You Have Email Problems – most people that work carefully through this list of email sending issues are able to solve their particular problems.

    There are a series of links to an article I wrote at the bottom of that page (which is recommended by the CF7 plugin author, though I’m not allowed to link directly to it here), that covers this topic in detail.

    Thread Starter Charles Sandor

    (@charles-sandor)

    I was able to fix the issue by adding the plugin contact form 7 – recaptcha which allowed me to add the Google Captcha version 2 back to my forms. Now the forms work.

    Thank you Charles!
    Same problem here after updating Contact Form 7 yesterday to their latest. Sending failed, even though I don’t use recaptcha at all in my one contact form that’s on the site. Installed “Contact Form 7 – reCaptcha v2” and it’s working again.

    Strange that the update broke the contact form though no recaptcha was used in the form. I did update the keys to recaptcha v3 as per instructions, that didn’t solve it.

    @solacity – – see I have the same problem! Can I just reply to someone else’s post with “Me too”?.

    Neil, really.. With all due respect, I didn’t reply with “me too”. I added IMO relevant information for others that have the same issue, and judging from the many, many threads describing the same problem since the last update of CF7 I am not alone.

    The relevant parts in my post: I don’t even use recaptcha on my contact form, and it still broke the form with the last update. I posted the exact name of the plugin that I installed that (for now) works around this by dropping back to recaptcha v2. I also mentioned it was not a v3 key problem. In a larger sense I actually disagree with that FAQ point, it can be very helpful for a plugin author to see how many have the same problem. It would certainly bump the urgency of fixing the plugin!

    All these things can (and hopefully will) help others resolve this. It’s very disconcerting to update a production site but have the contact form fail. Yes, I have a backup and could drop back to an earlier version of the site, but that too has its issues and is not done lightly.

    Maybe there should be a FAQ item “I have the same problem, add detail, and confirm a solution is working. Should I post?” (the obvious answer is “Yes”, in case that wasn’t clear)…

    Have a great weekend!

    -Rob-

    @solacity – this is @charles-sandor post. As explained in the forum guidelines link your comment is both unwelcome & unhelpful. Forum Moderation does not agree with your viewpoint and specifically asks that you don’t do it.

    Thread Starter Charles Sandor

    (@charles-sandor)

    @buzztone – Neil, I wasn’t sure if this comment was directed to me or not. I think it isn’t to me.

    I think it isn’t to me.

    @charles-sandor – yes your question & comments were all fine.

    Thank you @charles-sandor! I had the same problem also and recaptcha seemed to be the issue. Everything is working again.

Viewing 9 replies - 1 through 9 (of 9 total)
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