Google Spreadsheet URL

Hi there,

Can you please elaborate the query with screenshots if possible? Where exactly is the issue?

I’ll get back to you soon.

Thank You!

Hi,
here it is:

Step 1: edit profile, screenshot at https://drive.google.com/open?id=1vyU5DsXzZFd1AZh37jGJVH05nsLsKrOp

It says updated but it doesn’t update, see screenshot at https://drive.google.com/open?id=1N9UI2_7H8Ak48xoiqzq00gsZL3dQ-iLK

Thanks!

Hello again,

Thank you for the detailed explanation. Do you have that field in your registration form? If not please follow this thread on how to add fields on profile details tab only? Also, if you could share your site url with registration form, I will create a dummy account and debug into the issue further.

Thank You!

Hello again,

I hope the above instructions resolved your issues, so marked resolved. If it is still not resolved, do follow up.

Thank You!