Notification and Confirm address emails not working

  • Resolved joeldude

    (@joeldude)


    5 years, 11 months ago

    Hello,

    The admin notification emails (and organiser emails) are not working with the plugin for me on the site. I’ve checked the tick box is unchecked for “disable notification emails” and the email address in there is correct. So is the email addresses added to the event organiser.

    I’ve also set “Confirmation Conditions” to “person registers and email address is verified” but I am not getting the confirm email address emails when testing, just getting the “reservation confirmed” emails. Edit: Confirm address email just came through when testing in private browser. Maybe a cookie thing, or an email address that had been used previously with the site was the culprit.

    In summary:
    – User reservation confirmed email works
    – Admin notification email not working
    – Organiser notification email not working
    – User “Confirm email address” email not working

    Have checked junk and spam filters in email too. Thanks in advance

    • This topic was modified 5 years, 11 months ago by joeldude.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author roundupwp

    (@roundupwp)

    Hey joeldude,

    It sounds like you’re using the “Pro” version. The moderators of the forum prefer that we handle support for the Pro version on our website. Can you contact me there with your “System Info” from the “Support” tab?

    Here is the link:

    https://roundupwp.com/support/

    Thanks!

    Craig

    Plugin Author roundupwp

    (@roundupwp)

    Thanks for following up on our support page! I’ll go ahead and close this issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Notification and Confirm address emails not working’ is closed to new replies.