woocommerce shop disappears and reappears

  • Resolved robbie993

    (@robbie993)


    6 years, 2 months ago

    Hi!
    I have this problem. Almost daily in the morning my shop page doesn’t shop any product. If I make any small change in the settings (Woocommerce – settings) the products reappear. The change in the settings can be any, like the shop address, or exclude a country to sell to.
    Does anyone recognizes this problem? And has any solution?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • AJ a11n

    (@amandasjackson)

    Hi @robbie993

    Do you have a caching plugin installed or does your hosting have one as a must use/ drop in?

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Howdy @robbie993,

    This sounds to me like it is possibly related to the issue here: https://github.com/woocommerce/woocommerce/issues/22286 so if Amanda’s recommendations don’t yield any results, you may want to keep an eye on that issue or add any input you feel is relevant there.

    Kind regards,

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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