No Options in Backend

  • Resolved helloplanetat

    (@helloplanetat)


    6 years, 2 months ago

    Hello,
    since the Update i don’t have any YOAST-options in the Backend anymore. I still can click through the Social / Tools / etc. but beneath the tabs there is no content (Options) anymore. Just the “Need help” Box and the “Save changes” Button.
    Can you please help me with that?
    All the best,
    Daniel

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Michael Ti?a

    (@mikes41720)

    That sounds like a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    We had the same issue. Yoast was working with the Gutenberg editor, but was not working in combination with WP Bakery (Visual Composer).

    We got it resolved by installing the Classic Editor plugin. Now everything is working as should be.

    Hopefully this will help anyone.

    • This reply was modified 6 years, 2 months ago by leendertvb.
    • This reply was modified 6 years, 2 months ago by leendertvb.
    Thread Starter helloplanetat

    (@helloplanetat)

    Fixed it. An old version of Toolset Types caused the crash!

    Plugin Support devnihil

    (@devnihil)

    @helloplanetat Thanks for confirming that updating the Toolset Types plugin corrected the issue. We are going ahead and marking this issue as resolved. If you require any further assistance please create a new issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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