• Resolved csuglia

    (@csuglia)


    I tried to rollback Woocommere to version 3.5.1. After my attempt, it stated “Plugin Update Failed.”

    Why may this be happening and what can I do to resolve?

    Thanks!
    Chris

    • This topic was modified 5 years, 11 months ago by csuglia.
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  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    My best guess is that the update process took a long time and your server timed out. At this point, I’d recommend deleting the plugin, and installing it again and try again. Keep in mind that when you delete the plugin, all your settings, products, customers and whatnot are still in your database so they won’t get lost when you reinstall.

    NEVERTHELESS — Always backup your site before using WP Rollback.

    Thanks!

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