Auto email not sending

  • Resolved Saikoh

    (@saikoh)


    6 years, 3 months ago

    Hi all, just installed your email plugin. Set up a custom email template for role changing and configured the auto responder email function. However i cannot get it to actually send an email when i change the role of a customer.
    It does send an email when i choose this option for single email sending.

    What am i doing wrong? I cant find the saved setting for that autoresponder email after saving either.

    What i want is for the plugin to send the custom template email to a certain user, as soon as the role is changed for that user.

    How does this work? Hopefully you can help me.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Techspawn

    (@techspawn1)

    Thank you for reaching out to us,
    We’ll test from our side and definitely get back to you with the solution.

    Plugin Author Techspawn

    (@techspawn1)

    Hello Saikoh,
    We have tested our end, but not able to reproduce the issue at our end, so is it possible for you to share the steps that you followed.

    Plugin Author Techspawn

    (@techspawn1)

    Hello @saikoh
    We have released an updated version, so please update it and if you still face issue please contact us.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Auto email not sending’ is closed to new replies.