503 Error when uploading an image

  • Resolved Venci

    (@fabrixweb)


    5 years, 12 months ago

    Hallo, I am getting this error when I try add a testimonial with image:

    Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

    This error is showing only when i try to upload a bigger image in size. Lets say >2mb.

    The site is using shared hosting from GoDaddy. The PHP settings are as follows:
    PHP version: 7.2
    allow_url_fopen On
    display_errors Off
    error_reporting E_ALL
    file_uploads On
    include_path .:/opt/alt/php72/usr/share/pear
    log_errors On
    mail.force_extra_parameters no value
    max_execution_time 3600
    max_input_time 3600
    memory_limit 512M
    open_basedir no value
    post_max_size 128M
    session.save_path /opt/alt/php72/var/lib/php/session
    short_open_tag On
    upload_max_filesize 128M

    I also tried with PHP 5.6 but with no success.

    Thank you.

    • This topic was modified 5 years, 12 months ago by Venci.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Chris Dillon

    (@cdillon27)

    I suggest you ask GoDaddy why this is happening. According to this article,

    Uploads beneath the limit can still fail because of:
    Upload speed, which can cause timeouts from your PHP script or your browser
    Your account’s resource availability, which can cause large files to fail

    Thread Starter Venci

    (@fabrixweb)

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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