Smush seems to be stuck

Hello there @devin104,

hope you’re doing good today! ??

Could you please access your server via FTP, edit wp-config.php file, find a line like
define('WP_DEBUG', false); and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That’s all, stop editing! Happy blogging. */ comment)

// Enable WP_DEBUG mode
define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
@ini_set( 'log_errors', 1 );
// Disable display of errors and warnings
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);

Then go ahead and try to replicate the error, by bulk smushing again.
By doing so, a /wp-content/debug.log file should be created. Simply download it, please use a service like Dropbox and post the shareable link in your next reply.
Ref: https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

Warm regards,
Dimitris

Let me apologize in advance and say that I am not very computer literate.

Heretofore I have not heard of “FTP.”

If you will kindly instruct me as to how to access this via my server I will do so and endeavor to follow your instructions.

Thank you

Lewis

Could somebody please tell me how to:

“access my server via FTP, edit wp-config.php file,”

Thank you

Lewis

Hello there @devin104,

hope you’re doing good today! ??

Your servel panel should provide some FTP credentials, if not a direct way to access the files of your installation.
Here’s how to connect using a FTP client program like FileZilla:
https://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/

Let me know, if you’re still in trouble with this.
Thank you,
Dimitris

I will go to the link you have suggested and see if I can figure it out.

I suspect I am in over my head but I will report back to you in two or three days.

Thank you

Hello @devin104

I’m marking this topic as resolved due to recent inactivity. Feel free to post back any update and we can re-open it and carry on troubleshooting! ??

Thank you,
Dimitris