• Resolved kobrakai75

    (@kobrakai75)


    Hi there

    I’ve just updated the Mobile Menu plugin and lost my logo from the mobile header, which is now showing the desktop header for some reason.

    Any suggestions?

    Link – esports.elitestarsgaming.com

    The documentation tab is also blank now.

    Thanks ??

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 36 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @kobrakai75,

    Apologize for any issue. It seems you have some weird content in the Custom js field.

    Can you double check what’s there and past it here?
    Thanks

    Thread Starter kobrakai75

    (@kobrakai75)

    Hi Rui

    Thanks for getting back to me so fast.

    I have custom CSS and JS which was provided by you guys to fix previous issues I had.

    Custom CSS:

    {}.mob-menu-header-holder {
    position: absolute!important;
    }

    Custom JS:

    jQuery( document ).ready(function() {
    jQuery( 'body' ).after( jQuery( '.mob-menu-header-holder' ).detach() );
    });

    Let me know if you need anything else.

    Plugin Author Rui Guerreiro

    (@takanakui)

    Thanks, You may not notice visually but that jQuery is broken due to copy/past format issues.

    Delete everything inside the custom js and paste again the code below.

    jQuery( document ).ready(function() {
       jQuery( 'body' ).after( jQuery( '.mob-menu-header-holder' ).detach() );
    });

    This is what I saw in the email notification
    https://cl.ly/bbe75291c308

    Hello!
    I seem to have the same problem since the last update. Although I have not changed the custom entry fields or anything similar.
    Here is a screenshot to how it looks at the BOTTOM of the page on mobile:
    https://imgur.com/gallery/J2NRL8E

    Can you identify the problem?

    Greetings

    Thread Starter kobrakai75

    (@kobrakai75)

    Hi, the problem is still there after replacing the code.

    I didn’t have any issues before the update (with the original code).

    Thanks

    Plugin Author Rui Guerreiro

    (@takanakui)

    @bavani1996

    Can you provide your site url?

    @kobrakai75

    That script it’s now in the correct format but something else is causing this problem, something with the update of course.

    Can you send me an email to [support AT wpmobilemenu DOT com] need to ask something in private. thanks

    Plugin Author Rui Guerreiro

    (@takanakui)

    @kobrakai75

    I was looking at the custom css/js that I provided you a couple months ago and that was to make the Header go with the page content.

    I’v added an option that just does that in this latest update and guess that can be the problem. The option together with the custom code.

    This is the new option in the Header Options tab.
    https://cl.ly/c7b6d42c0c98

    Can you remove the js/css code and set the Sticky Header option to ‘No’?

    Thanks, and purge any cache plugin you may have.

    Plugin Author Rui Guerreiro

    (@takanakui)

    @kobrakai75

    I manage to replicate the issue when I added the JS so if you remove it and also the custom css guess it should be fine. If not I will have another look.

    Apologize for this situation.

    Thread Starter kobrakai75

    (@kobrakai75)

    Hi Rui

    I’ve removed the custom css/js and set the Sticky Header to ‘No’.

    We’re almost there now, the menu is back how it should be but the logo is not showing.

    Plugin Author Rui Guerreiro

    (@takanakui)

    @kobrakai75 Great.

    Can you add the same logo to the new Retina logo option (just below the normal logo option)?

    Thanks

    Hi,

    I am having the same issue with my page. The header logo was gone after the update and I am not sure how to fix this. I tried uploading the image to the Retina logo option but it doesn’t look good on mobile phones. https://www.instagram.com/p/BqYtk_dnoEX/ here’s how the sticky header and menu used to look. Can you help me fix this?
    Page: thediamondforyou.com

    • This reply was modified 6 years, 3 months ago by jimenezsotoj1.
    Thread Starter kobrakai75

    (@kobrakai75)

    Hi Rui

    I added the logo to the Retina devices option and it appears again now.

    Thank you for your help, much appreciated! ??

    Plugin Author Rui Guerreiro

    (@takanakui)

    @jimenezsotoj1

    Can you set the Padding top to 0 and the header height to 120px (Header options) and the background color to #FFF (color options)

    @kobrakai75
    Nice. I’m glad it’s sorted.

    @takanakui

    https://www.kinderarztpraxis-gross-umstadt.de/

    thats the URL but the webpage is under maintenance mode.

    Plugin Author Rui Guerreiro

    (@takanakui)

    @bavani1996

    Can you send me an email to [support AT wpmobilemenu DOT com] ?

    Need to ask something in private.
    Thanks

Viewing 15 replies - 1 through 15 (of 36 total)
  • The topic ‘Plugin update – Header broken!’ is closed to new replies.