Facebook Catalog – Additionnal Image Links

  • Resolved nicoco410

    (@nicoco410)


    6 years, 3 months ago

    Hi there,

    First, thank you for this great plugin!

    Second, Additionnal_image_link do not seem to upload properly in Facebook.

    I tried mapping it this way
    Additionnal Image -> Additionnal Image 1
    Additionnal Image -> Additionnal Image 2
    Additionnal Image -> Additionnal Image 3
    etc.

    The CSV output looks good, but it does not seem to please Facebook. Their documentation mentions that it should be a single column, comma-separated.

    Am I doing something wrong?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi nicoco410,

    Thanks for using our plugin and reaching out. Have you tried creating the feed in XML format? It is way less prone to errors.

    Let me know if that solves your issue at hand.

    All the best,
    Eva

    Thread Starter nicoco410

    (@nicoco410)

    You are right, additionnal_image_link works better in XML.
    I do have a lot of trouble getting a consistent number of items in my feeds though. Should I send you a debug log ?

    Thanks.

    Sure, by all means. Please send it to [email protected] and reference this topic in it.

    Thanks
    Eva

    Assuming the issue at hand has been solved and our support is no longer needed I will close this topic for housekeeping reasons now.

    Please feel free to reach out whenever you need help again.

    All the best,
    Eva

Viewing 4 replies - 1 through 4 (of 4 total)
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