Page access token doesn’t seem to be working

  • Resolved nickburton

    (@nickburton)


    6 years ago

    We have set up a Facebook app and got the Facebook page access token.

    Then, when we go to create a feed, it tells us to “Get access tokens to display Facebook feeds. Log in and get my Access Token”. We do that and get the message “Success! We have got tokens for your Facebook pages.”

    However, when we then try to set up a feed, it just says “Facebook Feed plugin has not got the list of your pages yet. Please get access token first.” and the dropdown list of pages is not populated. Clicking the link on the “get access token” text takes us back to the Options page and the “Log in and get my Access Token” message/button. If we click that, we get the same “Success! We have got tokens for your Facebook pages” message and go round the same loop again.

    As always, any help gratefully received.

    Regards,

    Nick Burton

    • This topic was modified 6 years ago by nickburton.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    Hi,

    Could you please uninstall/install the plugin and try again. In the case this will not help please contact our support team using the following email address: [email protected]

    Thanks. Have a nice day.

Viewing 1 replies (of 1 total)
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