Site went offline, cannot be accessed

  • ganfi

    (@ganfi)


    6 years ago

    Today I received a mail from Jetpack that my site went offline, and cannot be reached. I tried to access it but no result; gives a blank white page. The domain has not expired, so that’s not the issue. I didn’t make any change since the last week, but at that time I added only 2 images, so nothing serious. If I log into my WP, I get the red exclamation mark that says “Site cannot be accessed”. I literally cannot access anything in it, so I’m kind of desperate now. Could you please give me any advice or have a look at the site? What could be the reason for this problem?

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Did your hosting expire?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You have two servers handling your website, 

    sds-mac:~ sdstern$ nslookup rlhungary.com
Server:		8.8.8.8
Address:	8.8.8.8#53

Non-authoritative answer:
Name:	rlhungary.com
Address: 52.57.121.37
Name:	rlhungary.com
Address: 18.197.84.94

    Are both correct? Are you doing load balancing?

    The first IP is an amazon server. The second seems to be a server someplace on Level 3.

    Thread Starter ganfi

    (@ganfi)

    It is an Amazon Elastic Beanstalk Instance. No load balancer is used for it, and it has been running from a VM since long. The other server is unknown to me.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You need to fix your DNS to remove the extra A record

Viewing 4 replies - 1 through 4 (of 4 total)
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