• Resolved kendots

    (@kendots)


    Hi,

    I’ve got this error after adding the Merchant ID and secret key.

    Afterpay API Error #401: Your Afterpay API credentials are incorrect.

    Could you please tell me how to fix this problem?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Afterpay

    (@afterpayit)

    Hi kendots,

    Thanks for reaching out. This error message indicates that one or both of the “Merchant ID” and “Secret Key” are configured incorrectly within the plugin settings page.

    Please ensure the values are entered exactly as provided by the Merchant Services team, without any extra white-space characters or other non-alphanumeric characters.

    If you haven’t yet applied for an Afterpay Merchant account, please feel free to apply online here:
    https://www.afterpay.com/for-retailers

    Thank you.

    Thread Starter kendots

    (@kendots)

    Sorry, it turned out that I used the merchant account password instead of the secret key. The plugin works fine now.

    Thanks for your support!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Afterpay API Error #401: Your Afterpay API credentials are incorrect.’ is closed to new replies.