Default woocommerce tab automatic set as vertical tabs

Hello and thank you for contacting us.
This is a very atypical problem.

Could you tell me please which theme are you using?
Have you tried with a default theme like TwentySeventeen or Storefront?
Do you use some kind of resource optimization like CSS minification and concatenation? – it is possible that you might be loading some CSS that should be used only on the admin side.

Hello,

Thanks for your reply.
Yes, we have used the TwentySeventeen theme.
https://prntscr.com/lczefo

Do you use some kind of resource optimization like CSS minification and concatenation?
=> No we don’t have used any custom CSS code. Also, we have only activated WooCommerce and WooCommerce Multilingual plugin.

– it is possible that you might be loading some CSS that should be used only on the admin side.
=> We don’t have activated any other plugin so this not possible.

Our woocommerce version is
Version 3.5.0
and this plugin version is
Version 4.3.7

Wordpress version is
Version 4.9.8

Thanks

Thank you for the information.

I tried to set up the same environment and to reproduce the problem.
However, after setting up the environment, I am unable to reproduce the exact issue that you report.

For me, there is no change in the elements.

Are you using some other plugins?

Could you test in a minimal setup – running only WPML, WPML String Translation, WPML Translation Management, WooCommerce Multilingual and WooCommerce?

Hello,

We have only activated

WooCommerce => Version 3.5.1
WooCommerce Multilingual => Version 4.3.7

Please check with only this two plugins. let us know if you want more details from us.

Thanks

• This reply was modified 6 years ago by Tushar.

I reproduced the problem that you are reporting.
However, I am not sure if this qualifies really as a problem, because it happens only when WPML setup has not been completed.

In order for WooCommerce Multilingual to work, you need to have WPML, WPML String Translation and WPML Translation Management plugins running as well.

WooCommerce Multilingual depends on classes, methods and API calls from these plugins.

Completing the WPML setup fixes this issue for me.

I will report that to our developers, but I suggest you install WPML and complete the setup, or simply remove WooCommerce Multilingual plugin because it is ineffective without the other above-mentioned plugins.

Since we don’t have news for some time, I am closing this ticket.

If you still have problem, please feel free to open a ticket in wpml.org so we can help you.

Thank you very much