Apple review: “Articles contain low-quality images”

  • Resolved jvagner

    (@jvagner)


    6 years, 1 month ago

    Hi, when we submit our channel to Apple for review, in News Publisher, we get the following back from them:

    “While reviewing your submission, we noticed that something isn’t quite right.

    Please resolve these issues, and then resubmit for approval in News Publisher.
    Articles contain low-quality images. For example, images are blurry, pixelated, or misaligned.”

    And in fact, we can see that in the draft preview mode… some of the images are high resolution, and others are a bit pixelated. That said we have high resolution versions of all images and are simply placing a “medium” sized image in the article posts themselves.

    I thought maybe the difference was those images that were setup with a link to attachment page versus those that included without, but that doesn’t seem to hold across all our articles.

    Also, our Jetpack galleries aren’t moving over, and not sure how to add those manually to the posts so the images show up in Apple News, somehow.

    I’ve looked through the documentation but haven’t found any relevant guidance (yet).

    Thanks, in advance..!

    • This topic was modified 6 years, 1 month ago by jvagner.
    • This topic was modified 6 years, 1 month ago by jvagner.
    • This topic was modified 6 years, 1 month ago by jvagner.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Kevin Fodness

    (@kevinfodness)

    Are you running the latest version of the plugin? We added support for Jetpack galleries a few months back. For the low-quality images, it’s possible that a different plugin is interfering with the parsing logic in Publish to Apple News that extracts the image. It should be extracting the image set with the src parameter. In inspecting the link you provided above, the format of the img tag seems to be different from WordPress default, and the value in the src parameter is indeed the low-res version. If you’re able to disable or modify the other plugin’s behavior, that would be ideal. If not, you can filter the HTML before it is parsed by this plugin to use the correct src: apple_news_exporter_content

    ref: https://github.com/alleyinteractive/apple-news/wiki/Action-and-Filter-Hooks#adminapple-actionsindexclass-exportphp-1

    Thread Starter jvagner

    (@jvagner)

    Hi Kevin,

    Yes, running version 1.4.3 .. no updates available.

    And actually, we’re ONLY using JetPack, but a lot of the carousel. Still, it seems like other images that are just inserted are pulling the lowest resolution version, though I’m not sure that’s what Apple News is choking on.

    And as these are art reviews, having images is pretty key to the content.

    As for:
    “…and the value in the src parameter is indeed the low-res version…”
    Most of these are referring to medium, or usually 400x wide, width images so they fit in the content, and set so that the link target is the attachment page, where visitors can see larger sized images. I can’t imagine how else we’d include images in this content..?

    Thanks.

    Thread Starter jvagner

    (@jvagner)

    Is there no way for the plugin to feed Apple News Publisher the full-size version of an image when using a thumbnail in the post itself?

    Do you think this would work better if I just made the minimum source image sizes at least 500.. or 600 pixels wide and used width= to size it in the page itself? Concerned because this would impact the visitor page sizes for the benefit of seeding Apple News Publisher.

    Thanks,
    Jason

    Plugin Author Kevin Fodness

    (@kevinfodness)

    You essentially have two options here—one is to increase the size of the images that you are using in your content. The other is to filter what the Apple News plugin is using for the image source to use a higher resolution version: https://github.com/alleyinteractive/apple-news/wiki/Action-and-Filter-Hooks#includesapple-exportercomponentsclass-imagephp

Viewing 4 replies - 1 through 4 (of 4 total)
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