When I update Shop page products disappear

  • Resolved scorchett3

    (@scorchett3)


    6 years, 4 months ago

    Up until about a week ago I never had an issue. Now if I try to update something on the shop page (for example: I have an image at the top of the page that I update regularly) all my products disappear on the front end and I’m left with a blank page. Went into Customize/Woo Commerce/Product Catalog and toggled from “Show Products” to “Show Categories”, saved and then toggled back and products Popped back up on page. But when I had to put new images at the top of the Shop page they disappeared again on the front end (everything is there on the back end though). So I de-activated plugins one at a time. When I de-activated “Events Manager” (by Marcus Sykes) products re-appeared again. But then I re-activated the Events Manager plugin (because I need it) and products remained on page, but I know if I need to update shop page again the products will all disappear on the front end again. So I’m left wondering WHERE the real issue is?? I’m hoping to get this resolved because I’m building a new bigger site for this same client and I will switch to some other ecommerce like Shopify if I can’t resolve.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Orry F. a11n

    (@orhanf)

    Hi there,

    Here are a number of things that you could look into:

    Since you mentioned that Events Manager is causing you trouble, you will have to look into checking with the Plugin’s developer regarding this as they are causing a conflict with WooCommerce — the way you explain it at least. There isn’t much we can do regarding a third party plugin interfering with WooCommerce.

    Have you tried activating the Event’s Manager plugin along with using the Storefront theme? Maybe you could look into changing your theme into our recommended theme and see if the problem still occurs for you.

    I hope this helps.

Viewing 1 replies (of 1 total)
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