Error in procesing payments

  • Resolved ocamara

    (@ocamara)


    6 years, 1 month ago

    Hi,
    I install your free plugin in my wordpress website and create a payment shortcode.
    We insert the payments TEST credit card data and after put the pay button, I receive the following error:

    Could not connect to Stripe (https://api.stripe.com/v1/charges). Please check your internet connection and try again. If this problem persists, you should check Stripe’s service status at https://twitter.com/stripestatus, or let us know at [email protected]. (Network error [errno 7]: )

    I apreciate your suggest about this. We are using SSL in the webpage and our Stripe operational account.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author CoastMountain

    (@mammothology)

    Hello ocamara,

    This usually happens when outgoing traffic is blocked on your server.
    Stripe tries to call home on port 443 (HTTPS).

    Please contact your hosting provider or system administrator so that they can verify/enable this for you.

    cheers,
    Csaba

    Thread Starter ocamara

    (@ocamara)

    Thanks very much,

Viewing 2 replies - 1 through 2 (of 2 total)
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