Recover account linked to email that doesn’t exist anymore

  • Resolved hans pieters

    (@flyingbbq)


    6 years, 5 months ago

    Hi,

    I have an old wordpress site that was linked to an account of which the email adress does not exist anymore. Because of this I have no way to recover my account. I’m also aware that it would be difficult for me to prove that I was actually the owner.

    All I want is to delete my old WordPress blog, but I can’t do this without my account. I hope support can help me with this!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Due to the differences between the various site hosting plans offered at wordpress.com and the self-hosted and self-installed version of WordPress supported here, you should probably ask WordPress.com Support instead.

    If this relates to a theme from WordPress.com, please post in their <a

    Thread Starter hans pieters

    (@flyingbbq)

    Hi Steven,

    I tried the WordPress.com Account Recovery from that support page, but it requires proof of identity via either transaction ID, activation link, or two factor authentication.
    Since, I was using the free hosting plan, and since my email account doesn’t exist anymore, I’m unable to provide any of this proof.

    When I try the other relevant option: WordPress Community support Forums, it does not accept this account I temporarily made?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    We are not wordpress.com. They’re a hosting company that’s totally separate from www.remarpro.com.

    Thread Starter hans pieters

    (@flyingbbq)

    I’m sorry, totally missed that!

Viewing 4 replies - 1 through 4 (of 4 total)
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