Apple Pay button not reacting on mobile web

  • Resolved flip2000

    (@flip2000)


    6 years, 2 months ago

    Hi,

    I’ve activated the Apple button on my website, but there seems to be a bug, as it never detects the first tap on the button. it always needs at least 2 and sometimes up to 5 taps until the Apple Pay sheet comes up.

    Any idea what this could be due to?

    Many thanks!!
    Florian

    (Note that the Apple pay is currently disabled to avoid bad customer experience. Let me know if you’d like me to reactivate it. Thx.)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @flip2000

    Can you test this on a staging site? Typically issues like this are caused by a theme or plugin conflict. Try switching back to a default theme like Twenty Seventeen and disable all plugins except for WooCommerce and Stripe to see if this resolves the issue. If so, then re-enable each one at a time until you find the one that’s causing the conflict.

    Plugin Support Steve E.a11n

    (@woosteve)

    Automattic Happiness Engineer

    There are no recent responses to this thread so I’ll mark this as resolved. Please feel free to open a new thread if you have any further questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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