• Hello!

    I recently updated all my plugins etc and since then my instagram feed is no longer showing – I’ve tried setting it up again like I did last time but I can’t seem to get it to work!

    Any help would be greatly appreciated!

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Sure! We can help you out. What have you tried so far? I’m not seeing anything on your site that looks like you attempted to use the shortcode. Have you added the shortcode to a page or post somewhere?

    [instagram-feed]

    Thread Starter whatbettydid

    (@whatbettydid)

    Hello!

    Yes I added the code onto my homepage to see if it worked but still nothing has shown up! I just want it to be at the bottom of every page.

    It worked fine up until today but now it is not showing on anything and when I have gone back on my editor to see if the code is still there it has just disappeared!

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hmm there isn’t anything in the plugin that remove a shortcode if it was added somewhere. Do you want to try adding the shortcode back to where it was?

    Thread Starter whatbettydid

    (@whatbettydid)

    Hello, sorry for the delay.

    I have added it into one of my other pages and it worked straight away – it seems to be the homepage causing issues.

    I think previously I had it so that I could have a ‘widget’ in my footer in order to paste the code onto every page however as I said it has just stopped working and I don’t know how to fix it.

    I’ve even tried restoring it to a date when I know it was working but to no avail!

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    No worries!

    In that case you might need to contact the theme author to see how you can add the feed back to the spot you were hoping it would appear. It’s possible that something changed in the code of the theme at some point though you did mention that restoring your site didn’t fix it either.

    Sorry that’s about the best I can tell you right now!

    – Craig

Viewing 5 replies - 1 through 5 (of 5 total)
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