Ranking doesnt work

  • Resolved clancompetitions

    (@clancompetitions)


    6 years, 2 months ago

    Hi Antoine,
    Now when I have corrected the Champions League scores I can see that the ranking didn’t change.
    All I have is this
    ‘No results yet. Below is a list of all users.’
    And then the users.
    Do you have any idea what is wrong?

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author AntoineH

    (@antoineh)

    No, not really. But first things you can check, is: did the calculation finish without errors?

    E.g. What does the popup tell you (any messages)? Are there any errors in the PHP log? Can you see data in the database (score history tables; there are two and one should have data)?

    Thread Starter clancompetitions

    (@clancompetitions)

    Yes, calculation finish without any issues at all, I get the ‘Calculation completed. Thanks for your patience.’.
    When I check my ranking page I have ‘No results yet. Below is a list of all users.’.
    I can also see data in the DB, the same data as I added in the plugin earlier.
    No errors in the log

    Plugin Author AntoineH

    (@antoineh)

    And it is not a caching problem? Maybe some other plugin or server setting causing problems?

    Thread Starter clancompetitions

    (@clancompetitions)

    I am afraid not, no server settings has been updated since it worked earlier. I also tried to inactivate all plugins apart from football pool, but still no luck

    Plugin Author AntoineH

    (@antoineh)

    Hmm… weird. Would it be possible to get temp admin access to your website? Maybe I can do some debugging and check settings.

    My contact details are on the help page.

    Thread Starter clancompetitions

    (@clancompetitions)

    Hey, I would be happy to give you access, but I resetted the databade and will make a fresh install of everything.

    Thanks anyway

Viewing 6 replies - 1 through 6 (of 6 total)
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