Cannot access (Duplicator > Tools) page. Forbidden .

  • Resolved nowarah7

    (@nowarah7)


    6 years, 5 months ago

    Getting this when trying to access- Duplicator > Tools page in order to remove the files as the migration is done. Everything in the website works fine. Just this.

    Error:
    Forbidden
    You don’t have permission to access /test2/wp-admin/admin.php on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    Already checked. FILE PERMISSIONS+.htaccess+

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey @nowarah7,

    Thanks for the feedback! That is a bit odd that it’s only happening for that page. You might check with your host for any mod_security rules which might be causing the issue and ask them to whitelist the rule causing the issue on your host or just check with them and ask why the server would throw a 403 for just that page?

    Let me know if this helps~

Viewing 1 replies (of 1 total)
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