• Resolved calo1020

    (@wclayton3000)


    Hello,Posting works great, but my main product image is nice and clear on my website, and loses quality once posted and is super blurry. Need help asap.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author qsheeraz

    (@qsheeraz)

    Hi,

    If site picture resolution is low by the Instagram standard, plugin will reset it by the Instagram standard. But your pic looks good.

    Please share Instagram post where its blur.

    Regards

    Thread Starter calo1020

    (@wclayton3000)

    Hello, Thank you for your reply. I tried another pic and it seems ok, although both pics are 1280 x1280 56mb this one worked? Please advise? Love the plugin.

    https://www.instagram.com/p/BnoGtMlHURT/

    Thread Starter calo1020

    (@wclayton3000)

    Also, The link you carry over to Instagram from my website is ‘not linked’ but is when I share your to Facebook from Instagram? Would love that link to work on Instagram. Thank you

    Plugin Author qsheeraz

    (@qsheeraz)

    All pics are looking good at your Instagram. You can use any size pic. Plugin will resize it accordingly. But normal size pics are OK as it will be shared as it is.

    About link, yes, Instagram do not allow a clickable link. Yes if you share it somewhere it allowed, it will work.

    Regards

    Thread Starter calo1020

    (@wclayton3000)

    Hello- It appears to be blurry on the iPad but OK on the phone. Does that make sense?

    Plugin Author qsheeraz

    (@qsheeraz)

    Hi,

    What about web?
    If its appearing good on any single device, it means there is no issue with image. Something might be in other device.
    One possibility is that if you see very high resolution image on a small screen, it may blur.

    On the web, as we check your Instagram account, all images are good.

    Regards

    • This reply was modified 6 years, 2 months ago by qsheeraz.
    Thread Starter calo1020

    (@wclayton3000)

    Still fuzzy on web. Not clear on ipad or web, but ok on iphone? I just did the Apple udates. No change. I may have to stop using your plugin. It would be AMAZING if it worked. Let me know if you have a solution.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
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