trigger once per session

  • Resolved kkjj

    (@kkjj)


    6 years, 6 months ago

    Hi

    I want to use the exit intent pop up. I have been looking through all your help forums, I want to know if the bug associated with “trigger once per session” has been fixed?

    I downloaded your free version today (the latest version) and when I use it then it pops up every time I go to a page within the same session. This includes if I leave the page and come back to it and then try to close the window. Basically it is treating each time I go to a page as a “new session”. Can you let me know what I need to do differently to see it only once in the session?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @kkjj

    The “trigger once per session” option is per browser session, so this session will get reset on every reload.

    To totally get rid of the popup, you can check the “No longer show this message across the site” option in Display Settings -> Additional settings -> After Pop-up is closed.

    Warm regards,
    Dimitris

    Thread Starter kkjj

    (@kkjj)

    Hi Dimitris

    But it isn’t working in that way. It is not just showing up once per browser session but once per page reload.

    Is there something else I am missing? I basically want people to be able to browse the whole website and when they try to leave then it pops up only once. If they come back the same day then it does the same thing again.

    Thanks

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @kkjj

    Hope you’re doing well!

    I’ve visited your site and see that the opt-in is working well. It is showing up once per session and not per page reload, when subscribing or simply closing the opt-in.

    Would you please let us know what browser you’re using? Also, please clear browser cache by following instructions from here:
    https://www.refreshyourcache.com/

    Please advise,

    Cheers,
    Nastia

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @kkjj

    We didn’t hear back from you for quite a while now, so I’m marking this topic as resolved. Feel free to post back any update, if you need further assistance, and we’ll re-open it and carry on troubleshooting. ??

    Thank you,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)
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