mp4 not working in firefox

  • Resolved lucacasavola

    (@lucacasavola)


    6 years, 5 months ago

    Hi!
    I am using video gallery plugin mainly for youtube and vimeo videos
    but I have one video directly uploaded on my wordpress site, the first one of the page above which is an mp4.
    The player works well for that video on Safari and Chrome but shows a black screen on Firefox.
    Is this a general problem or depending on how my video is encoded?
    It’s a, H264 MP4 1280×720.

    When I open the video where it is stored :
    [video src="https://www.lucacasavola.com/wp-content/uploads/2018/08/cara.mp4" /]
    Firefox opens it without problem. So there is somtehing in the plugin I believe.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello dear lucacasavola.

    Thank you for contacting us and for reporting your request.

    Our team checked your problem. And We Can not find a problem. It works on all browsers.

    Please see have You a problem with the theme or other plug-ins?

    Please, can You disable other plugins and see is there a problem in this case?

    Thank You so much.

    Plugin Author totalsoft

    (@totalsoft)

    Dear lucacasavola.

    You must edit the html5lightox.js file of our plugin, find there line 140. There you will see this code

    href.match (/ \. (mp4 | m4v | ogv | ogg | webm) (. *)? $ / i)) return 2

    Please edit the code and write like this.

    href.match (/ \. (mp4 | m4v | ogv | ogg | webm) (. *)? $ / i)) return 4

    And You will not have any problem with Firefox.

    Thank You very much

Viewing 2 replies - 1 through 2 (of 2 total)
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