• Resolved Adel

    (@adells)


    Hallo ??

    When I use the OpenPhpMyAdmin button, it tells me to open a support ticket here.
    I did refresh the page (in the WP admin panel) where I found the button, but I get the same result.
    I have deactivated and deleted the plugin and reinstalled and activated it, but I get the same result.

    Could you please point me in the right direction?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi AdelLS,
    can you please record a small screencast ?
    or at least, the exact error message.
    You can mail at [email protected]

    Thread Starter Adel

    (@adells)

    Hallo Tazo,

    Thank you!

    Using the [email protected] e-mail returns the mail with the following error:

    “Your message wasn’t delivered because the destination email system rejected your message for security or policy reasons. For example, the email address might only accept messages from certain senders, or it might not accept certain types of messages, like those larger than a specific size.

    Contact the recipient (by phone, for example) and work with them and their email admin to determine what policy or setting blocked your message and what you should do to make sure that future messages from you won’t be rejected.

    For more information, see Status code 5.7.1.”

    The exact error message for the OpenPhpMyAdmin button is:

    “Go back (to the last page from where you tried to enter this page) and refresh that page, and then click “enter PhpMyAdmin” button again. If you still have problems, open ticket at Support pages, probably something breaks a normal page-load in dashboard.”

    This is the only text that appears on the page.

    Is there any other information I can send you? Thank you ??

    AdelLS
    Sorry for late response.
    two questions:
    1) from which email-provider you’ve sent an email ? (google,yahoo…)
    2) can you try to install latest plugin version ?

    if still problems, we can individually debug the problem, but you have to try to mail on that address again, if still that error, then mail me directly at:

    tazotodua+wp(at)gmail.com

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘OpenPhpMyAdmin not working. Asked to create support ticket’ is closed to new replies.