• Resolved garytmogford

    (@garytmogford)


    Hi,

    This job website has been working fine for the last 4 years but now the keyword search filter does not work.

    I have tried to contact the theme support and they suggest that its something to do with the job manager plug in.

    The Location & Job Category search work fine.

    I have tried to disable all plug ins & use a different theme but still got the same problem.

    Please can you help

    regards

    Gary

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @garytmogford

    > This job website has been working fine for the last 4 years but now the keyword search filter does not work.

    You recall updating or installing any plugin/theme in your site since this stopped working?

    If I search for litigation on your site I get the following message: There are no listings matching your search. which is not right as a job with that keyword can be seen in the job list. However if I search for commercial I get a completely different result, and multiple items with Job of the week description are output, which is not a WP Job Manager feature but seems to be a conflict with your theme or other plugin.

    I’d recommend to test this out by deactivating all plugins except WP Job Manager, switching themes to a default WordPress theme like Twenty Sixteen, clearing your site cache and test again.

    Best,

    Thread Starter garytmogford

    (@garytmogford)

    Hi Gabriel,

    Thanks for your reply.

    I have tried everything you suggested but still no joy.

    I have ensured all the plug ins & theme is update

    Please can you suggest how we can fix this

    regards

    Gary

    Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hey @garytmogford,

    Can you please contact us via our form here? https://wpjobmanager.com/support/

    Importantly, please link this thread, and mention that I asked you to open a ticket with us. If you have any active licenses, please be sure to write from the email address you used when you created your account on wpjobmanager.com.

    Looking forward to hearing back from you.

    Thread Starter garytmogford

    (@garytmogford)

    Hi Jen

    Thank you for your reply

    I have visited your link but cannot find any forms to complete

    The only form I could find was the pre sales questions which I have sent a request but do not think it will work

    Please can you advise exactly where I need to send form

    regards
    Gary

    Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hey @garytmogford,

    You did great — my colleague Alex has been in touch with you. Please continue corresponding with us there, via email. I’m marking this thread as resolved, to close it.

    Cheers.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Keyword Serach Not Working’ is closed to new replies.