Checkout Error for SELECT One Country to Ship

Hi there,

I understand that when you add one country under Ship to specific countries in WooCommerce >> Settings – your checkout page doesn’t load properly.

Issues like this may be caused by either a conflict with your theme or with another plugin. You can read more about plugin and theme conflicts here:

https://docs.woocommerce.com/document/woocommerce-self-service-guide/

The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:

1. Temporarily switch your theme back to the Storefront or Twenty Seventeen Theme.
2. Disable all plugins except for WooCommerce.
3. Test to see if the issue has been resolved.

If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

One tool you can try is Health Check since it allows you to do the test without affecting visitors of your site.

If doing this on your live site is not possible, you can create a duplicate site. We suggest using WP Staging if your hosting provider does not offer a staging server as an option.

Hi @mo7900

We haven’t heard back from you in a while. We hope the conflict test helped you fix the problems.

We are marking this thread as resolved for now. If the problems persist though, feel free to reach out to us here in the forums. We are happy to help!

All the best!

Hi,

Sorry I couldn’t get back as I was out of office and thank you for taking the time to reply.

We did the switches and de-activated all plugins, the issue is still active even with the Storefront and Twenty Seventeen at the checkout page, again only on the CHROME browser.

If we un-select the ship to specific country, it works fine on all browsers. So the only problem we can think of is, we added a custom state file for country Sri Lanka (LK.PHP), which worked fine all these days, but after updating to latest versions of WP + WOO, this chrome issue popped up.

The format to add these custom states is followed accurately as pointed out in the woo docs, again, we have been using this state file for over 5 years now without an issue.

Weirdly it’s not working on CHROME, and when we use the console options to check issues or the network option, everything is fine.

Hi @mo7900

Do you have issues if you try to replicate the problem on Chorme using another device?

Hi @johndcoy, Thanks for the reply. We checked on other devices, and it doesn’t work on iphone browser (plus iphone firefox browser) and on samsung phone browser as well.

Soon as we add the below code to function.php, everythings works.

function woo_override_checkout_fields_shipping( $fields ) {

$fields[‘shipping’][‘shipping_country’] = array(
‘type’ => ‘select’,
‘label’ => __(‘Country’, ‘woocommerce’),
‘options’ => array(‘LK’ => ‘Sri Lanka’),
);

return $fields;
}
add_filter( ‘woocommerce_checkout_fields’ , ‘woo_override_checkout_fields_shipping’ );

After the 3.5.2 release, this issue got auto fixed.