Feed not displaying the latest post

Hi,

Could you please share with us the URL of the page where you have the feed?

Thanks. Have a nice day.

Hi,

Due to the current strict limitations in Facebook API, there are a few configuration rules you need to follow to overcome the errors in your Facebook feed.

Note: Before proceeding to the steps below, make sure to update Facebook Feed WD to its latest version.

1. The feed will not work even if you are an admin/manager/editor of the page, but it has not been created with your Facebook developer account. So the Facebook page must be created by you only.

2. Make sure to follow the steps in this tutorial, create a Facebook app, copy the App ID and App Secret, then paste them in Facebook Feed WD > Options section. After this, you can get the Page Access Token. Please check this video.

In the case the suggested solutions will not help, please contact our support team by using the following email address: [email protected]
Thanks! Have a great day!

Just letting you know I’ve been using the plugin on several sites successfully and all sites are having the same issue this week. Also, it is no longer showing the pagination. Perhaps facebook has made some changes.

Hi @maggieymae,

Could you please share with us the URL of the page where you have the feed?

Thanks.

My intention wasn’t to hijack this support topic. I was just confirming the problem is happening here too.

I’d rather not share the sites. There are several. They are Non profits and I don’t want them to be public. The problem has shown up on all sites.

I also receive an error when trying to save feeds on all of the sites. This issue is also new. I uninstalled and reinstalled WD Facebook Feed on one site last night after reading messages on this forum. That seemed to solve the “save” issue and that particular site is now showing the latest post. I’ll watch to see if the next facebook post is added. I need to find the time to re-install on 3 other sites.

The plugin was working wonderfully on ALL sites until recently. I’ve been very happy because other plugins I’ve tried have eventually failed.

I truly believe facebook has changed something this month.

Hi,

In the case, you would like our team to take a look at the issue. Please contact our support team by using the following email address: [email protected]

Thanks! Have a great day!

I’ve made the fb app with the account that created the facebook page, it was working for a few days and now this error popped up: image

Hi,

Could you please take a look at the solutions provided in this URL?

Please let us know whether this helped.
Thanks.

There is one solution provided for this error as I see – to log back in?

To where?

Hi,

This means that you are loged out from the Facebook account. In the case you try while you are loged in and face the same issue, please contact our support team using the following email address: [email protected]. We will go through the steps together.

Thanks.