Photo gallery ‘In stock’ images don’t show

Hi!

Could you please go to WooCommerce -> Status -> Get system report and share the results with us? That way we can take a look and see if there’s something unusual.

As a first guess, it could be a plugin or theme conflict. How we usually address this type of issue is to have you temporarily switch your Theme to Storefront:

– https://woocommerce.com/storefront/

and disable all plugins except for WooCommerce. You can do this manually from your Plugin Administration screen. If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

Please try that out and let us know ??

Cheers!

Hi @sathishflycart, Thanks for helping out, we just have to ask you not to add a signature to your post.

Hi Chaps,

Thanks for the info – I’ll have a go at it now and get back to you.

Thanks

Hi dromero,

This is the status report I copied:

### WordPress Environment ###

Home URL: https://www.doodlepotsnorfolk.co.uk
Site URL: https://www.doodlepotsnorfolk.co.uk
WC Version: 3.4.4
Log Directory Writable: ?
WP Version: 4.9.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.22 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 100 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.41.0
OpenSSL/1.0.2a

SUHOSIN Installed: –
MySQL Version: 5.7.16
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.4.4
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 16.73MB
Database Data Size: 15.02MB
Database Index Size: 1.71MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wp_apmm_custom_theme: Data: 0.02MB + Index: 0.00MB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB
wp_comments: Data: 1.09MB + Index: 0.09MB
wp_event_list: Data: 0.02MB + Index: 0.00MB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB
wp_links: Data: 0.02MB + Index: 0.02MB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB
wp_options: Data: 3.06MB + Index: 0.13MB
wp_postmeta: Data: 1.44MB + Index: 0.42MB
wp_posts: Data: 6.36MB + Index: 0.30MB
wp_queue: Data: 0.02MB + Index: 0.00MB
wp_responsive_menu: Data: 0.02MB + Index: 0.00MB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB
wp_revslider_slides: Data: 0.02MB + Index: 0.00MB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB
wp_termmeta: Data: 0.02MB + Index: 0.03MB
wp_terms: Data: 0.02MB + Index: 0.03MB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB
wp_usermeta: Data: 0.05MB + Index: 0.03MB
wp_users: Data: 0.02MB + Index: 0.05MB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wp_wd_fb_data: Data: 0.02MB + Index: 0.00MB
wp_wd_fb_info: Data: 0.02MB + Index: 0.00MB
wp_wd_fb_option: Data: 0.02MB + Index: 0.00MB
wp_wd_fb_shortcode: Data: 0.02MB + Index: 0.00MB
wp_wd_fb_theme: Data: 0.02MB + Index: 0.00MB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.06MB
wp_yoast_seo_links: Data: 0.05MB + Index: 0.02MB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB

### Post Type Counts ###

amn_exact-metrics: 1
attachment: 247
event: 1
mc4wp-form: 2
nav_menu_item: 25
oembed_cache: 1
page: 37
portfolio: 8
post: 12
postman_sent_mail: 2
product: 18
product_variation: 21
revision: 1152
shop_coupon: 1
shop_order: 26
shop_order_refund: 1
slick_slider: 5
tablepress_table: 11
testimonial: 7
tribe_events: 5
tribe_organizer: 1
tribe_venue: 1
vc4_templates: 2
wccpf: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

Redux Framework: by Team Redux – 3.6.11
Anti-spam: by webvitaly – 5.2
XTEMOS Post Types plugin: by  – 1.5
CMB2: by CMB2 team – 2.4.2
Contact Form 7: by Takayuki Miyoshi – 5.0.3
Easy Testimonials: by Gold Plugins – 3.2
Envato Market: by Envato – 2.0.1
Feed Them Social (Facebook, Instagram, Twitter, etc): by SlickRemix – 2.4.7
Flexible Woocommerce Checkout Field Editor: by heoLixfy – 1.0.0 – Not tested with the active version of WooCommerce
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 5.3.5
WPBakery Page Builder: by Michael M - WPBakery.com – 5.5.2
reCAPTCHA: by Ash Matadeen – 1.6
MailChimp for WooCommerce: by MailChimp – 2.1.9 – Not tested with the active version of WooCommerce
MailChimp for WordPress: by ibericode – 4.2.4
Recent Posts Widget Extended: by Satrya – 0.9.9.7
Slider Revolution: by ThemePunch – 5.4.8
Simple Twitter Tweets: by Ashley Sheinwald – 4.4
TablePress: by Tobias B?thge – 1.9
The Events Calendar Shortcode: by Event Calendar Newsletter – 1.9
The Events Calendar: by Modern Tribe
Inc. – 4.6.21

Social Media and Share Icons (Ultimate Social Media): by UltimatelySocial – 2.0.3
Very Simple Event List: by Guido – 8.3
WC Fields Factory: by Saravana Kumar K – 2.0.8 – Not tested with the active version of WooCommerce
WooCommerce Customizer: by SkyVerge – 2.6.0 – Not tested with the active version of WooCommerce
WooCommerce Stripe Gateway: by WooCommerce – 4.1.8 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.4.4
Yoast SEO: by Team Yoast – 8.0
WP Rollback: by WordImpress – 1.5.1
YITH WooCommerce Compare: by YITHEMES – 2.3.1 – Not tested with the active version of WooCommerce
YITH WooCommerce Wishlist: by YITHEMES – 2.2.3 – Not tested with the active version of WooCommerce

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #4 - /shop/
Basket: #5 - /basket/
Checkout: #6 - /checkout/
My account: ? Page does not contain the shortcode.
Terms and conditions: ? Page not set

### Theme ###

Name: Basel
Version: 4.3.0
Author URL: https://themeforest.net/user/xtemos
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: basel/woocommerce/archive-product.php
basel/woocommerce/cart/cart.php
basel/woocommerce/cart/cross-sells.php
basel/woocommerce/cart/mini-cart.php
basel/woocommerce/checkout/form-checkout.php
basel/woocommerce/content-product.php
basel/woocommerce/content-product_cat.php
basel/woocommerce/content-single-product.php
basel/woocommerce/global/breadcrumb.php
basel/woocommerce/global/form-login.php
basel/woocommerce/global/quantity-input.php
basel/woocommerce/loop/loop-end.php
basel/woocommerce/loop/loop-start.php
basel/woocommerce/loop/no-products-found.php
basel/woocommerce/loop/orderby.php
basel/woocommerce/loop/pagination.php
basel/woocommerce/loop/sale-flash.php
basel/woocommerce/myaccount/form-login.php
basel/woocommerce/myaccount/navigation.php
basel/woocommerce/product-searchform.php
basel/woocommerce/single-product/add-to-cart/variable.php
basel/woocommerce/single-product/meta.php
basel/woocommerce/single-product/product-image.php
basel/woocommerce/single-product/product-thumbnails.php
basel/woocommerce/single-product/related.php
basel/woocommerce/single-product/sale-flash.php
basel/woocommerce/single-product/tabs/tabs.php
basel/woocommerce/single-product/title.php
basel/woocommerce/single-product/up-sells.php
basel/woocommerce/single-product.php

Hi Sathish,

Thanks for the info.

I’ve added the CSS code and unfortunately it still has the same problem.

I’m currently working my way through the plugins although I haven’t added or changed anything on that front. If I find the problem I’ll let you know.

Thanks.

Tried everything that was suggested an nothing worked.

Have installed the WP Wooswipe plugin and it has fixed it.