No Support – took my money and ran

  • I have been trying to contact support for over a month now. I sent so many emails that i moved my server and i need to update license. no response
    emailed their support email no response
    tried everything no response
    They just took my money and ran.

    This is thievery. I am making an official complaint to WordPress as I want my money back!

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  • Plugin Contributor CaptainForm

    (@captainform)

    Hello,

    Please accept our apologies for the situation created. You can rest assured that we are responding to each email we receive from our users.

    Could you please provide us with your Support Key, found in the “My Account” section, so we can check the status of your case?

    Please send it to [email protected] or contact us via live chat as soon as possible.

    Have a wonderful day!

Viewing 1 replies (of 1 total)
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