“We could not verify the the security token.”

  • Hi,

    I am stuck.

    Whenever I try to approve the consent policy, I have this message: ‘We could not verify the security token. Please try again. ‘. I tried modal mode or bottom panel. With several accounts (only one account on a dozen successful!). With several web browsers. I have already uninstalled and reactivated the plugin. I have not yet installed a plugin for the cache and I do not have a server cache … What should I do ?

    Thanks a lot !

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter flodel

    (@flodel)

    Hello,

    Can someone help me ? ??

    The same for me, with differente WP version, with different PHP version, with differente other plugins, with differente browsers…

    • This reply was modified 6 years, 3 months ago by palgyorgy.
    Thread Starter flodel

    (@flodel)

    HellooooooOw ,

    Is there anybody here to help us … ?

    Plugin Author Fernando Claussen

    (@fclaussen)

    Like I’ve said a few times before.
    I’m working on changing some components to be more javascript based. Probably making this issue go away.

    I just need time to work on it.

    Thread Starter flodel

    (@flodel)

    Ok, thank you for your reply ??

    Can you tell us how long it will take? (weekdays or months?) I can not unfortunately leave our website with this bug… :s

    @fclaussen Thank you Fernando for taking into consideration this bug that I’m also facing.
    I just wanted to add that if you open the modal with details and click Save it works in that case

    • This reply was modified 6 years, 3 months ago by Webartisan.

    Hi all together,
    I just had the same issue but after deleting all cookies it seems to work again.
    Best, Alex

    Hi @fclaussen,

    I hope everything is well with you. I had some complaints from few of my colleagues. This is not an ideal solutions as not very site visitor will be tech-savvy enough they will just move on elsewhere. But might help you to troubleshoot. Once the cache and cookies are deleted the problem gets resolved. But as I said a patchy temp work around. It would be nice to know once this gets resolved. Can you kindly provide a ETC?

    By the way the error message has the repeated twice (We could not verify the the security token. Please try again.)

    Thank you
    Kindest regards
    Jay Vijay

    danimon

    (@danimon)

    I am now experiencing this same issue. All plugins are updated. I a, using Divi theme. I experienced it when i clicked my wensite adress from Instagram.

    Is there a solution yet?

Viewing 9 replies - 1 through 9 (of 9 total)
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