Wrong import time for events

  • Resolved helpme3

    (@helpme3)


    6 years, 3 months ago

    I use the import feature for Eventbrite. The events are imported into Events Manager plugin. But imports events in UTC time. I have my blog set to PST (pacific standard time for the US). I can’t go manually and correct over 200 events. Please advice exactly what to do to fix this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dharmesh Patel

    (@dharm1025)

    Hello @helpme3,

    Thanks for reaching out to us. Sorry for the inconvenience happen to you.

    Currently, the plugin only supports import into UTC timezone. so please change your events manager timezone to UTC. the issue will get resolved.

    Thanks

    Thread Starter helpme3

    (@helpme3)

    Hello Dharmesh,

    Please explain why would I change my events manager timezone to UTC?
    I am not in UTC time? or do you mean UTC-7 to match my timezone? How will this resolve the issue?
    Thanks

    Plugin Author Xylus Themes

    (@xylus)

    Hello @helpme3,

    Thanks for your response.

    Our plugin works with multiple event sources like (Facebook, iCal, Eventbrite etc) and its work with multiple different destination WordPress plugins. all source and destination have a separate and different timezone and system to handle event management. So, we are using the default UTC Timezone in our plugin to avoid conflict between all systems and its working fine with all. but recently Events Manager has added support for allowing different timezone.

    Our team is working on add support for Events Manager Timezone. but till that events will be imported into UTC timezone, like earlier on EM. So, for fix the issue for now, you can just change your events manager timezone to UTC issue will be get resolved.

    Let us know if you need any other information.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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