Non events shown on mobile devices

Hey there @caspertechonomy!

Thanks for reaching out.

Views are normally distorted by themes that are unsupported. What do you see when you activate a theme like Twenty Seventeen?

Our Testing for Conflicts guide can provide more troubleshooting steps.

Take care,
Ed ??

Hi Ed,

I’ve got the same problem on mobile by using a general theme, Twenty Seventeen.

See:https://www.mupload.nl/img/kff6t4wwy5m.30.49.jpeg

How can I solve this? On desktop everything works fine!

I can see that you are running the third-party category color plugin, what happens when you deactivate that and any other plugins?

We might need to change the mobile breakpoints here. Add this to your functions.php file:

function customize_tribe_events_breakpoint() {
    return 600;
}
add_filter( 'tribe_events_mobile_breakpoint', 'customize_tribe_events_breakpoint' );

Hope that helps!

Hi Ed,

I’m sorry for my late reply.

The plugin still doesn’t work, while I followed up your suggestions.

See, screen deactivate category colors: https://www.mupload.nl/img/x2z2xzo7xrx.jpeg
See, screen after adding script to functions file: https://www.mupload.nl/img/j1ydn4f.jpeg

How can I solve the issue?

Thanks!

I think that you’re being impacted by a bug that we’re working on. Thinking back, you may have been the one to discover it ??

Though we don’t have an ETA, we do our best to update these topics when a fix roll out.

Take care,
Ed ??

Hi Ed,

Thanks for your reply. I hope there is a solution for this issue very soon.

Have a nice weekend.

We’ve rolled out a fix for this issue, so an update should be waiting for you. You can read more about this release here → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/

Hi Ed,

Thanks for the update (we use 4.6.23 right now) but the problem is still not solved. Can your team fix it soon?

If not, unfortunately, we are going to look for an other application / plugin to show dart events for our fans.

Hope to hear from you soon.

• This reply was modified 6 years, 2 months ago by caspertechonomy.